Rug disinfection
Disinfecting is not cleaning. Cleaning removes matter; disinfecting reduces what lives inside it. The order is not negotiable: on a rug loaded with dust and organic matter, a disinfectant is used up before it has acted.

Cleaning and disinfecting are two operations
Belgian contractors often use the pair "dieptereiniging en ontsmetting" — deep cleaning and disinfection. The pair is right, and so is the order of the two words.
A disinfectant acts on micro-organisms. It does not act on a kilo of mineral dust or on a film of organic matter: on the contrary, that matter consumes and neutralises it before it reaches anything at all. Disinfecting a dirty rug means spraying on a product that will be exhausted in the first centimetre.
So the protocol is always the same: mechanical dusting on both faces, hand washing with neutral soap below 30 °C, rinsing until neutrality, spin extraction — and only then a disinfection treatment compatible with wool. That last point rules out bleach and chlorinated oxidisers from the start, since they attack keratin and strip the colour permanently.

Dust mites: what is actually removed
The dust mite does not bite and does not feed on wool. It lives on skin scales, those fragments of skin we shed all the time, and it is its droppings, reduced to dust, that cause problems for sensitised people.
That dictates the treatment, and it is mechanical before it is chemical: remove the matter the mite lives on, and remove the droppings already present. That is exactly what thorough mechanical dusting followed by a full wash with rinsing does — the rug comes back rid of what, in the dust, cannot be seen.
Humidity counts too: the dust mite needs a damp atmosphere. A rug properly spun and dried flat in under twenty-four hours does not offer it what it is looking for, whereas a rug cleaned on site and left damp for several days offers it exactly the opposite.
Mould and the cellar smell
A rug that has spent time in a cellar, a garage or a damp attic, or that has been soaked during water damage, develops a recognisable smell and sometimes stains. Mould settles readily in the cotton foundation, a plant material, rather than in the wool itself. That is why the reverse of a rug says more than the front.
Two things have to be distinguished before promising a result. Fungal growth stops and can be eliminated: dusting, washing, rinsing, fast drying. But some moulds produce pigments, and those pigments dye the fibre: the brown or purplish stain they leave can remain once everything else has gone. We say so at the diagnosis.
When the rug comes from water damage and the foundation has moved — waves, shrinkage, rotted fringes — what follows is no longer cleaning but restoration: that is our page devoted to water damage.

Rented property, offices, institutional settings
Part of this demand is not domestic. A change of tenant with an inventory, a furnished flat put back on the market, a student room, a doctor's surgery, a waiting room, a care home: in all these cases, disinfection is not a comfort, it is part of the file.
What we provide then is simple and verifiable: before and after photographs, the nature of the treatment applied, the date of the work, and confirmation that the rug is returned dry. A rug returned damp is a complaint waiting to happen — smell, rings, mould — and it has no business going back into service.
For fixed textile surfaces — office fitted carpet, corridors, staircases — the process is not the same: that comes under our fitted carpet pages, where the covering can neither be taken up nor spun.
What we do not promise
We announce no percentage of elimination. A figure of that kind implies a laboratory, a target strain, a standardised sample before and after, and a reproducible protocol. Nobody does that on a living-room rug, and quoting it on a website page would be a sales argument, not the trade.
What we do guarantee is of another order, and it can be checked: complete mechanical dusting before any water, washing with neutral soap between pH 5 and 7, rinsing carried on until neutrality — hence with no sticky residue to call the dust back —, spin extraction, and drying flat in under twenty-four hours. A rug treated this way comes back clean, dry and without smell. That is what can be observed, and that is what we put in writing.
Frequently asked questions
Frequently asked questions
Can a rug be disinfected with steam?
Not a hand-knotted wool rug. Steam goes well beyond 40 °C: the fibre felts, the colours run, and the moisture deposited takes several days to leave if the rug stays on the floor. Useful disinfection goes through a full cold wash, rinsed and spun.
Is cleaning enough against dust mites?
It does most of the work, because it removes what the mite lives on and the droppings already present. The rest happens in your home: airing, avoiding standing damp, vacuuming regularly. We put no figure on an elimination rate, because such a figure cannot be measured in a living room.
My rug smells of cellar. Can it be saved?
Most often yes, if the fibre has not rotted. The smell comes from fungal growth in the cotton foundation: dusting, washing, rinsing and above all fast drying stop it. What can remain are the pigment stains produced by certain moulds, which dye the fibre.
Do you provide a document for a check-out inventory?
Yes: before and after photographs, the nature of the treatment, the date of the work and confirmation that the rug is returned dry. These are observable facts. We add no certificate of microbiological result, for want of the measurement that would support it.
Rug cleaning
Our other services

Wool rug cleaning
The wool of a hand-knotted rug is not an ordinary textile. It is a keratin fibre covered in scales and coated in lanolin. Everything a cleaning can do to harm it is…
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Silk rug cleaning
Silk is not a finer wool. It is a smooth fibre, with no scales and no lanolin: nothing at its surface protects it from alkalinity or from rubbing. It does not felt — it…
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Kilim cleaning
A kilim has no knots. The coloured wefts pass between the warp threads and draw the pattern themselves: the rug is reversible, identical on both sides, and has no pile…
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Free valuation
Three photos are enough to start.
The front, the back, a close-up of the knotting. You get a written figure within 48 working hours, with no obligation and no call-out fee.
Answer within 48 working hours. No obligation, no call-out fee.