Guides
Four questions come up more often than all the others: what it is I have at home, what it is worth, how to look after it, and what to do when something lands on it. Here are the answers, in that order.

Guides
What to know before you call

Recognising a hand-knotted rug
A hand-knotted rug can be recognised in two minutes, without equipment, provided you know where to look. The back, the fringes and a simple fold are almost always enough to settle…
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Valuing a rug
The value of a rug cannot be read from a photograph. It comes out of eight or nine criteria that offset or cancel one another, and one of them, condition, can wipe out all the…
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Looking after a rug day to day
Most of a rug's life is decided between two washes, in things that cost nothing: how you vacuum, where you put it, and what you stop yourself using on it.
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Stain on a rug: the first moves
What happens to a stain in the first three minutes counts for more than everything that comes afterwards. And most of those three minutes consists of not doing what you…
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Carpet moths: prevention and treatment
The moth you swat eats nothing. It is its larva that grazes the wool, out of sight, under the furniture and on the back of the rug. This guide says where to look, in what order to…
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Storing a rug without damaging it
A badly stored rug deteriorates faster than a rug in use. The fold, the plastic and the cellar do in two years the damage that daily traffic takes twenty years to produce.
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Selling a rug: the routes compared
There is no good route in the abstract. There is what you are selling, the time you have and the risk you are prepared to carry. Here are the five possible routes, and what each…
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Rugs and underfloor heating
A rug laid on a heated floor is an insulator laid on an emitter. The whole problem is in that sentence: what you gain in comfort underfoot, you take away from the heating, and you…
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Three photos are enough to start.
The front, the back, a close-up of the knotting. You get a written figure within 48 working hours, with no obligation and no call-out fee.
Answer within 48 working hours. No obligation, no call-out fee.